Sizing
How do I find my perfect fit?
We would love to help you find your perfect fit with our Size Chart.
Care Instructions
How do I care for my Soodoo?
With these tips, your delicate pieces will remain beautiful and last for a long time.
Care instructions for your Soodoo.
Shipping Policy
Worldwide Shipping
We are proud to offer worldwide shipping. All orders are processed and dispatched within 2–5 business days. Delivery times may vary depending on the destination country, local customs procedures, and courier services.
Customs & Import Duties
Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. These charges vary by country and are not included in the purchase or shipping price; DDU (Delivered Duties Unpaid).
Shipping Costs
Shipping fees are calculated at checkout based on your location and the weight of your order. We strive to offer the most reliable and affordable shipping options available.
Incorrect Address
Please double-check your shipping address before confirming your order. We are not responsible for packages lost due to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
While we do our best to ensure timely delivery, we are not liable for shipping delays caused by the courier, customs clearance, or other factors beyond our control. If your package is lost, please contact the shipping carrier directly with your tracking number.
Returns & Exchanges
What is the return policy?
Due to the nature of our products, we do not accept returns. All sales are final.
What is your exchange policy?
We do accept exchanges in specific cases (e.g., wrong size, defective item), but all exchange-related shipping costs are the responsibility of the customer. To be eligible for an exchange, the item must be unused, in its original condition and packaging, and requested within 5 days of delivery.
To inquire or request an exchange please reach out to us.
Wholesale
Do you offer wholesale?
We are proud resellers of the carefully curated items featured on our website. If you're interested in purchasing in bulk or stocking our products in your shop, we offer wholesale pricing and flexible options for international partners.
To inquire about wholesale opportunities, please reach out to us.
Kindly include the following information:
- Your business name and website (if available)
- Your location
- Products of interest
- Estimated order volume
We look forward to collaborating with retailers who share our passion for quality and style.